When you sign up for ECMS‘ Fully Managed Support Service, you get a lot of perks, such as a single point of contact for all your facility needs, which is great for creating confidence. There’s also:
- Rates/Call-Out Fees at a Discount
The maintenance package you select will determine this. On call-outs, we give a discount of 7.5 to 12.5 percent. With the assistance of an ECMS Account Manager, you can determine which plan is ideal for your company. A Schedule of Rates is available from us. There are no hidden fees, and all of our labor rates include gas, parking, and traffic. Any additional costs would therefore be limited to materials.
- Rates that are fixed
We lock in our rates with you for three years when you sign up for Cleaning, Preventative Maintenance, and Fully Managed Support Services, subject to any changes in employment regulations.
- Client of Priority
This provides you with assured help and emergency response 24 hours a day, seven days a week.
- Budget Observation
Your dedicated Account Manager will successfully monitor expenditures against defined budgets and provide you with detail in relevant reports when you hire ECMS to handle all of your maintenance and cleaning needs.
- Meetings of Review regularly
We hold regular review meetings with your dedicated Account Manager and Cleaning Manager, and we may set up a schedule of review sessions and audits as needed.
- Portal on the internet
All of our Fully Managed Support Service clients have access to the ECMS portal, which houses documents such as site folders, budgeting reports, RAMS, policies, and insurance documents. These papers are available 24 hours a day, seven days a week.
- Subcontractor No. 1
Using ECMS saves you time and decreases risk because you only have to deal with one firm for all of your maintenance and cleaning needs.
- Organizing your diary
We’ll schedule and coordinate all of your cleanings and planned preventative maintenance, so you can focus on running your business.
- Presence of the ECMS
Whether it’s your dedicated ECMS Account Manager, Cleaning Operations Manager, Cleaning Supervisor, Engineer, or Cleaning Team, all of the ECMS staff are well trained in fault-finding, and with a continual presence at your site, there’s always someone accessible to discuss issues. You can also contact the assistance desk at any time of day or night.
- Invoicing: Weekly or Monthly
As needed, we provide weekly or monthly billing, which decreases the number of invoices that need to be processed.
- Legislative Requirements for Health, Safety, and Security
We ensure that you comply with all health and safety regulations as well as legislative requirements.
- There are no CIS consequences.
You don’t have any CIS issues when you use ECMS.
- It is our responsibility to keep your property in good repair.
As you sign up for the Full Managed Support Service, you’re giving us the responsibility of arranging and performing all maintenance requirements at your place of business, as well as arranging cover when needed and ensuring that all of our engineers meet SLAs.